Terms of Service
Please read these terms carefully before using Pemvosec services.
Summary
By using Pemvosec, you agree to these terms. Our platform provides security scanning and management services on a subscription basis. You retain ownership of your code and data. We commit to protecting your information and providing reliable service.
1. Acceptance of Terms
By accessing or using Pemvosec ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, you may not access or use the Service. We may update these Terms from time to time, and your continued use of the Service constitutes acceptance of any changes.
2. Description of Service
Pemvosec is an enterprise cybersecurity platform that provides:
- Antivirus (AV) - Next-gen malware detection
- EDR - Endpoint Detection and Response
- Mail Security - Email protection and anti-phishing
- Web Gateway - Secure web filtering
- Application Security Posture Management (ASPM)
- Zero Trust Network Access (ZTNA)
- Data Loss Prevention (DLP)
- Identity and Access Management (IAM)
- Vulnerability Management
- Mobile Device Management (MDM)
- DNS Security
- Security Awareness Training (SAT)
- Backup and Recovery
- Encryption
- AI-powered security analysis and remediation
3. Account Registration
To use the Service, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Promptly notify us of any unauthorized access to your account
- Accept responsibility for all activities that occur under your account
You must be at least 18 years old and have the legal capacity to enter into these Terms.
4. Subscription and Payment
4.1 Subscription Plans
The Service is offered through subscription plans (Essentials, Complete, Enterprise) with different features and seat allocations. Each plan has minimum seat requirements as specified on our pricing page.
4.2 Billing
Subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly set forth in these Terms or as required by applicable law.
4.3 Seat-Based Pricing
Pricing is based on the number of seats (users) in your subscription. You may add seats at any time, with charges prorated for the remainder of your billing period. Minimum seats: 10 for Essentials and Complete plans, 25 for Enterprise.
4.4 Free Trials
We may offer free trial periods. At the end of a trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service or servers connected to the Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to scan or analyze code or systems without proper authorization
- Share your account credentials or allow others to access your account
- Exceed API rate limits or abuse Service resources
- Use the Service in a manner that could damage our reputation
6. Your Data
6.1 Ownership
You retain all rights to your code, repositories, and data ("Your Data") that you submit to the Service. We do not claim any ownership rights over Your Data.
6.2 License Grant
You grant us a limited, non-exclusive license to access and process Your Data solely to provide the Service, including security scanning and analysis.
6.3 Data Handling
We handle Your Data in accordance with our Privacy Policy. We implement industry-standard security measures to protect Your Data.
7. Intellectual Property
The Service, including its original content, features, and functionality, is owned by Pemvosec and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
8. Service Level Agreement
For Enterprise customers, we provide a Service Level Agreement (SLA) with specific uptime guarantees and support response times. Details of our SLA are available upon request.
For all customers, we strive to maintain 99.9% uptime and provide reasonable notice of scheduled maintenance.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that the Service will detect all security vulnerabilities or that using the Service will make your systems completely secure. Security is a shared responsibility, and you remain responsible for implementing appropriate security measures.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEMVOSEC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid to us during the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Pemvosec and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any third-party rights.
12. Termination
You may cancel your subscription at any time through your account settings. We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use the Service will immediately cease. We will provide a reasonable period for you to export Your Data before deletion, unless prohibited by law.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Delaware.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. For significant changes, we will also send an email notification. Your continued use of the Service after such changes constitutes acceptance of the new Terms.